If You Use HPE SAS Drives You Should Replace Their Firmware

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One of the crucial frequent questions folks ask in a {hardware} dialog is when a bit of kit is prone to die. Generally, it’s extraordinarily troublesome to search out a solution, given that the majority producers refuse to launch this sort of information. Some clients of Hewlett Packard Enterprise, nonetheless, now have precisely the other subject. HPE is aware of precisely when their SAS (Serial Hooked up SCSI) SSDs are going to die, and it’s actually hoping to get their consideration earlier than one thing catastrophic occurs.

This firmware notification is chock filled with fascinating info:

This HPD8 firmware is taken into account a essential repair and is required to handle the difficulty detailed beneath. HPE strongly recommends fast utility of this essential repair. Neglecting to replace to SSD Firmware Model HPD8 will end in drive failure and information loss at 32,768 hours of operation and require restoration of knowledge from backup in non-fault tolerance, comparable to RAID zero and in fault tolerance RAID mode if extra drives fail than what’s supported by the fault tolerance RAID mode logical drive. By disregarding this notification and never performing the really useful decision, the shopper accepts the chance of incurring future associated errors.

Take into account what HPE is saying right here:

Our SSDs are completely going to fail, 100 % of the time.
Now that you realize about it, it’s 100 % your fault if it doesn’t get fastened.

This catastrophic bug impacts a variety of merchandise bought within the HPE ProLiant, Synergy, Apollo, JBOD D3xxx, D6xxx, D8xxx, MSA, StoreVirtual 4335 and StoreVirtual 3200 product strains. As soon as the SSD reaches 32,768 hours of operation (notable for being one extra than the utmost worth of a 16-bit signed integer, which looks like it may very well be related to the difficulty at-hand), your entire drive will lock up and die endlessly. You received’t be capable to get well any information off it, by any means.

How lengthy is that? three years, 270 days, eight hours. And since these drives had been probably put into service concurrently as a part of a RAID array, it signifies that total ranks of drives may fail nearly concurrently. The notification has info on find out how to decide how lengthy you’ve had the drives deployed, however regardless of how lengthy that’s, the reply to the query is “Flash these drives instantly.”

Most SSDs have already had firmware updates shipped, however HPE has licensed that the drives with out firmware updates obtainable till December 9 can not be impacted by this flaw earlier than these updates can be found. However, it doesn’t say once they begin turning into obtainable, so our steering continues to be just about the identical. Come December 9, flash these drives instantly.

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